Business Club: Management - people, policies, and workflows

Understand how to organise your business, and learn management strategies for success.

This is your foundational lesson to your business success. Perfect for:

  1. The business beginner: You want to start a business but aren’t sure how.
  2. The business owner: You’re already in business, are great at what you do, and want to learn how to grow.
  3. The business pro: You’ve been around for a while but know you could be doing things more efficiently and effectively, you are feeling overwhelmed, need more structure, want simple actionable lessons you can actually use.
  4. The new product/service launcher: Use this activity to successfully launch your new thing to the right customers.

You will learn Management – people, policies, processes, and workflows

  • Outline job descriptions
  • The difference between employees and contractors
  • How to hire an employee, contractor, or VA (Virtual Assistant)
  • Payment terms, refund policy, complaints handling
  • Client onboarding and offboarding processes
  • Create workflows and become more efficient

Course Curriculum

Start Next Lesson Outlining job descriptions & contractor vs employee